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Delivery Terms (UK)

Please note that at PHS UK Limited ("PHS UK") we only accept orders from our website (https://powerplate.com) or through our telesales team.

Consumer Customers

If you are a consumer customer, the costs of delivery will be displayed to you on our website. Freight terms will be Free on Board (Incoterms 21010), PHS UK Warehouse.

PHS UK will deliver the products to you as soon as reasonably possible after your order and in any event within 30 days after the day on which we accept your order or, if this is not possible, we will contact you to agree on a delivery date.

If you are ordering services, PHS UK will contact you within 48 hours of accepting your order to agree on a date to begin and complete the services.

Commercial Customers

If you are a commercial customer, prices stated are Free On Board (Incoterms 2010) PHS UK warehouse origin. Prices shown do not include shipping, handling, taxes, and/or duties, and are subject to correction or change without notice.

PHS UK shall endeavour to deliver the products and/or provide services to you as soon as possible after you place an order, usually within four (4) weeks. However, all shipping dates provided to a commercial customer are estimates only. PHS UK shall have no liability to a commercial customer if PHS UK, for any reason, does not accept and fulfil any order submitted to PHS UK, or for delays associated with delivery.

PHS UK will use its discretion in selecting a reputable carrier and appropriate means of shipment and shipment is by Free On Board (Incoterms 2010) PHS UK warehouse origin. Export orders are governed by Ex Works (2010 Incoterms).

Additional delivery charges may be payable including without limitation, expedited same day delivery, air freight, freight collect, export orders, customer’s carrier, or other special handling by the carrier (“Other Freight Services”). Any charges incurred for Other Freight Services must be paid by commercial customer. Fuel surcharges may be applied and due by a commercial customer to PHS UK.

PHS UK Delivery Terms 11916 V1 Final